I am done with this company and plan on taking my issues further. Just look at the generic response this company uses in response to your complaints below. Good luck understanding the person expected to assist you when you need support as they barely speak your language. in CD format which is only fit for the recycling bin?! Why must older clients pay more than newer clients?! WE feel like we've been ripped off! Their service/support is a joke. Rosetta Stone does NOT care about their clients in ANY Way, Period!.TAKE YOUR BUSINESS ELSEWHERE!!! Why must an existing customer pay for an additional online product/service when he/she already purchased the product for $500.
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